“How long will delivery take after placing an order?”
How can I track my order?
How can I get a refund?
“Is this product compatible with my vehicle?”
“Which payment methods are supported?”
“What is the order processing time?”
After placing an order, the warehouse requires 1-3 business days to process it.
Standard products are typically shipped within this time frame.
“How long will delivery take after placing an order?”
Our standard delivery time is 7-14 days.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email. At the bottom of the email, you’ll find a tracking number.
You can click on the tracking number or use it to track your shipment at Order Tracker
How can I get a refund?
Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at support@tessgo.com for your general queries.
“Is this product compatible with my vehicle?”
A1: Please refer to the compatibility details provided on the product page.
If you are still unsure, feel free to contact us via live chat or email at support@tessgo.com
“Which payment methods are supported?”
Payment Methods include: PayPal Express, Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Bancontact, Google Pay, IDEAL, and Shop Pay.
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Tessgo
Pre-Sale/After-Sale email:
support@Tessgo.com
Customer Service:
Tel.:+1 (317)4201765 Mon – Sat: 8:00 AM - 5:00 PM (PST) Mon – Sat: 9:00 AM - 6:00 PM (PDT)
Tessgo is not affiliated or supported by Tesla, Inc. All manufacturer names, symbols and descriptions used in our images and text are for identification purposes only. It is neither inferred nor implied that any item for sale is a product authorized by any vehicle manufacturer displayed on this website or is related to any vehicle manufacturer in any way.